Argan & Marula Hair Serum 55ml

Hello Trine, I understand your frustration. We received your email last night at 8 pm local time in NZ. We answer customer enquiries as soon as we can.
Your parcel has been with UPS in your local area since 21 October.
The latest update we have from 21 October is below:
21/10/2024 02:34 Shipment Update Denmark Shipment forwarded by UPS under tracking number 1Z2861FX0474713584 1Z2861FX0474713584
I have opened an enquiry with Aramex the Courier Company. I will let you know as soon as I receive a notification.
You can check with your local UPS by giving the tracking number above. Kind regards. Christine

Thanks so much Amber for your feedback. The serum is incredible popular! Christine

Hi Nikita, I have checked delivery update from our International courier company. Your parcel departed NZ for Netherlands on 8th May. item is currently being held for clearance at your local Customs office, this update dated 14th May. Please check your junk mail or missed call messages as they might have been trying to contact you.
I will ask our NZ Post if they have any futher updates. Kind regards. Christine